Dex-Cool Lawsuit

Saw a memo from GM to its dealership network today. The memo focused on a settlement GM has proposed to owners of certain model cars that experienced problems with the Dex-Cool coolant. The issues involved the performance of silicon bead/nylon carrier intake manifold gaskets in certain 1995-2004 3.1L, 3.4L and 3.8L V6 engines; deficiencies in the performance of Dex-Cool in those same engines; coolant leaks in 2000-2004 3.8L V6 engines; and Dex-Cool “sludging” in 2000-2004 S-series pickup trucks and SUVs.

If you run across a customer who has ever had one of these problems, they can call 1-866-245-4291 or visit this site for more information on the class action lawsuit settlement.

About National Oil & Lube News

National Oil & Lube News is the fast oil change industry's oldest and largest trade publication. Started in 1986 by Steve Hurt (a former fast lube owner) and David Arrington, NOLN has grown and evolved right alongside the fast lube industry. Here at NOLN, our aim is to help fast lube operators with every facet of their business, from operations to technical issues. Our monthly magazine and this regularly updated website contain everything from technical tips, recall announcements and service guides to articles on handling customer complaints, building your brand and making your business the best it can be. With tips and advice from experts both inside and outside the industry, you're sure to learn something that can help your fast lube business grow and prosper.
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s