Three Motor Oils You Shouldn’t Buy According to Petroleum Quality Institute of America

Last week the Petroleum Quality Institute of America (PQIA) warned specifically against buying three viscosity grades of Orbit motor oils. The motor oils that should be avoided are Orbit’s 5-30, 10-30 and 10-40 oils and PQIA says that they have issued a “Don’t Buy” for all Orbit brand motor oils. Please click here to read the full story. The following is an excerpt from PQIA.

“PQIA’s analysis of the Orbit samples show that the products are extremely thin, as much as 74 percent below the minimum viscosity requirements for their implied viscosity grade. Motor oils this thin are not able to adequately separate and lubricate moving engine parts and can lead to rapid wear and even engine seizure. In addition, the samples tested lack the critical additives needed to protect car engines from wear, sludge, rust and corrosion. They may also contain abrasive contaminates. Accordingly, PQIA has issued a “Don’t Buy” for Orbit brand motor oils. These fraudulent oils should not be added to your car engine.”Image

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iFlex 2014 in Five Photos


Because no grand opening is official until you’ve cut the red ribbon! Here is some of the crew that brought us a great 2014 iFLEX Show. Pictured left to right: Adam Sturdivant, Meredith Young, Jimmy Grant, Scott Morrison, Jim Conlon, Dave Everett


A room full of attendees have their attention focused on the speaker — and there were many great ones. What did they learn? Probably a nugget that paid for their entire conference!


It’s always a good idea to get a bird’s eye view of the show floor. There were many great vendors and tons of friendly faces!


We are so thankful for a team of AOCA board members that have an enormous passion for our industry!


National Oil and Lube News publisher, Steve Hurt presents Adam Sturdivant with the 2013 Operator of the Year award. Congratulations Adam!

Make sure to look for our iFlex 2014 recap article in the May 2014 issue of NOLN!

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5 Ways to Run a Better Business


Who runs your business? No, stop. What was your FIRST answer to that question? Is it you? Are you a softy or are you a tough boss? Al Getler, of, shares his five tips:

1. Set an expectation: You can’t be tough after the fact. Set your expectations and be sure the recipient understands them.

2. Correct as you go; don’t wait: If you see someone off course, tell him or her right away.

3. Listen: Hear the reasons why a direct report is not meeting the expectations you set.

4. Adjust: Either adjust the performance or behavior or adjust your expectations.

5. Reward success and discipline failure.

Be careful though, Getler says that without listening, you can just be a jerk.

Excerpt from article written by Dave Prange, “No More Mr. Nice Guy” for National Oil and Lube News, March 2014, Volume 29, Number 3

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The Affordable Care Act: Medium Sized Employers Now Have Until 2016

The Affordable Care Act is no stranger to news headlines. Earlier this week was no exception as yet another change was made to the law.

When the legislation was first passed, employers with more than 50 full-time employees were required to provide coverage to those employees or pay a fine. This was put into place in an effort to carry out the law’s goal of expanding coverage. Employers complained that this just wasn’t affordable and in order to avoid penalties they would have to cut employee hours.

As a result, the administration put an extension on the rule. On February 10, 2014, leaders once again, delayed the rule. Employers with 50-99 full-time employees now have until 2016 until they are required by law to offer them health insurance.

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New AASA Board Chairman

Tim Corcoran, managing director at ZF Services LLC, has been elected as the 2014 chairman of the Automotive Aftermarket Suppliers Association (AASA) Board of Governors along with Keith Wilson, president and CEO of Affinia Group Inc., who will serve as vice chairman.

“We are delighted to have the caliber of experience, talent and leadership that constitutes the AASA Board of Governors to help guide the association in serving the needs of the automotive aftermarket supplier community,” said Bill Long, AASA president and chief operating officer. “We also thank Jeff Brekke, North American aftermarket president, Gates Corp., for his hard work and tireless support to the industry ast the 2012-2013 AASA Chairman. He will continue to serve on the AASA Board as a member of its executive committee.”

AASA also announced the selection of Charley Johnson, CEO, OptiCat and Samir Salman, CEO, NAFTA Region, Continental Automotive Systems Inc., as AASA representatives to the Motor & Equipment Manufacturers Association (MEMA) board of directors.

Other members of the AASA Board of Governors are:
Mike Carr, vice president and GM, North America, Johnson Controls Inc.
Kevin Freeland, co-chief executive officer and chief executive officer of vehicle components segments, Federal-Mogul Corp.
Rick Jamieson, chief executive officer, ABS Friction
Odd Joergenrud, regional president, Automotive Aftermarket North America, Robert Bosch LLC
Daniel R. Langdon, president, East Penn Manufacturing Co./DEKA
Samuel J. Mitchell Jr., president, Ashland Consumer Markets/ The Valvoline Co.
Trevor Myers, chief executive officer, Cloyes Gear & Products Inc.
Caroline Perrotta, manager, operations, Intraco corp.: representative of the AASA Overseas Automotive council (OAC)
Jens Schueler, president, Schaeffler Group USA Inc.
Richard Shiozaki, senior vice president, DENSO Products and Services, America Inc.
Tom Ward, senior vice president, Snap-On Inc., and president, Snap-On Repair Systems & Information Group
Bruce Zorich, president and CEO, UCI-FRAM Group

Also serving on the board are Steve Handschuh, president and CEO, MEMA and Bill Long, president and COO, AASA.

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Aftermarket Task Force Announces Copper Free Brake Pad Informational Website

A task force of automotive aftermarket associations and leadership representing brake pad manufacturers, distributors, retailers, dealerships and service providers has launched an informational website to aid the vehicle repair industry in complying with the “better brake laws” enacted in California and Washington State. These laws were designed to reduce the amount of copper, cadmium, chromium, chromium VI, mercury, lead and abestiform fibers contained in brake pads sold in those states beginning in 2014.

The website is now live and contains links and information that will help suppliers, distributors, retailers, dealerships and service providers know what is expected of them in regards to the manufacture, sale and installation of brake pads in those states. 

“We are excited by the fact we have a central industry repository for information regarding the better brake laws,” said Rodney Pierini, President and CEO of CAWA and leader of the task force. “We realize that this is a dynamic environment and the information regarding both states’ regulations should be accessible on one webpage. We will be continually adding materials including a frequently asked question page to the site once they became available or if regulations have changed.”

Both Washington State and California provided content for the site and encourage visitors to use the information to ensure their own particular compliancy to the legislation. Updates to the site will be made continually as recommendations for content are received.

To visit the website, go to 

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December 1st, 2013 Training Requirements for the Revised Hazard Communication Standard

OSHA revised its Hazard Communication Standard (HCS) to align with the United Nation’s Globally Harmonized System of Classification and Labeling of Chemicals (GHS) and published it in the Federal Register in March 2012 (77 FR 17574). Two significant changes contained in the revised standard require the use of new labeling elements and a standardized format for Safety Data Sheets (SDSs), formerly known as, Material Safety Data Sheets (MSDSs). The new label elements and SDS requirements will improve worker understanding of the hazards associated with the chemicals in their workplace. To help companies comply with the revised standard, OSHA is phasing in the specific requirements over several years (December 1, 2013 to June 1, 2016).

The first compliance date of the revised HCS is December 1, 2013. By that time employers must have trained their workers on the new label elements and the SDS format. This training is needed early in the transition process since workers are already beginning to see the new labels and SDSs on the chemicals in their workplace. To ensure employees have the information they need to better protect themselves from chemical hazards in the workplace during the transition period, it is critical that employees understand the new label and SDS formats.

The list below contains the minimum required topics for the training that must be completed by December 1, 2013.

  • Training on label elements must include information on:
    • Type of information the employee would expect to see on the new labels, including the:
  1. Product identifier: how the hazardous chemical is identified. This can be (but is not limited to) the chemical name, code number or batch number. The manufacturer, importer or distributor can decide the appropriate product identifier. The same product identifier must be both on the label and in Section 1 of the SDS (Identification).
  2. Signal word: used to indicate the relative level of severity of hazard and alert the reader to a potential hazard on the label. There are only two signal words, “Danger” and “Warning.” Within a specific hazard class, “Danger” is used for the more severe hazards and “Warning” is used for the less severe hazards. There will only be one signal word on the label no matter how many hazards a chemical may have. If one of the hazards warrants a “Danger” signal word and the other warrants the signal word “Warning,” then only “Danger” should appear on the label.
  3. Pictogram: OSHA’s required pictograms must be in the shape of a square set at a point and include a black hazard symbol on a white background with a red frame sufficiently wide enough to be clearly visible. A square red frame set at a point without a hazard symbol is not a pictogram and is not permitted on the label. OSHA has designated eight pictograms under this standard for application to a hazard category.
  4. Hazard statement(s): describe the nature of the hazard(s) of a chemical, including, where appropriate, the degree of hazard. For example: “Causes damage to kidneys through prolonged or repeated exposure when absorbed through the skin.” All of the applicable hazard statements may be combined where appropriate to reduce redundancies and improve readability. The hazard statements are specific to the hazard classification categories, and chemical users should always see the same statement for the same hazards, no matter what the chemical is or who produces it.
  5. Precautionary statement(s): means a phrase that describes recommended measures that should be taken to minimize or prevent adverse effects resulting from exposure to a hazardous chemical or improper storage or handling.
  6. Name, address and phone number of the chemical manufacturer, distributor, or importer
  • How an employee might use the labels in the workplace. For example:
  1. Explain how information on the label can be used to ensure proper storage of hazardous chemicals.
  2. Explain how the information on the label might be used to quickly locate information on first aid when needed by employees or emergency personal.
  • General understanding of how the elements work together on a label. For example:
  1. Explain that where a chemical has multiple hazards, different pictograms are used to identify the various hazards. The employee should expect to see the appropriate pictogram for the corresponding hazard class.
  2. Explain that when there are similar precautionary statements, the one providing the most protective information will be included on the label.
  • Training on the format of the SDS must include information on:
  1. Standardized 16-section format, including the type of information found in the various sections. For example, the employee should be instructed that with the new format, Section 8 (Exposure Controls/Personal Protection) will always contain information about exposure limits, engineering controls and ways to protect yourself, including personal protective equipment.
  • How the information on the label is related to the SDS. For example, explain that the precautionary statements would be the same on the label and on the SDS.

As referenced in Dr. Michael’s OSHA Training Standards Policy Statement (April 28, 2010) – with all training, OSHA requires employers to present information in a manner and language that their employees can understand. If employers customarily need to communicate work instructions or other workplace information to employees in a language other than English, they will also need to provide safety and health training to employees in the same manner. Similarly, if the employee’s vocabulary is limited, the training must account for that limitation. By the same token, if employees are not literate, telling them to read training materials will not satisfy the employer’s training obligation.

OSHA’s Hazard Communication website ( has the following QuickCards and OSHA Briefs to assist employers with the required training.

  • Label QuickCard (English/Spanish)
  • Pictogram QuickCard (English/Spanish)
  • Safety Data Sheet QuickCard (English/Spanish)
  • Safety Data Sheet OSHA Brief
  • Label/Pictogram OSHA Brief (to come)

This is one in a series of informational fact sheets highlighting OSHA programs, policies or standards. It does not impose any new compliance requirements. For a comprehensive list of compliance requirements of OSHA standards or regulations, refer to Title 29 of the Code of Federal Regulations. This information will be made available to sensory-impaired individuals upon request. The voice phone is (202) 693-1999; teletypewriter (TTY) number: (877) 889-5627. (800) 321-OSHA (6742)

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Shell Pushes the Boundaries of Lubrication Science on the Racetrack

President of Shell Commercial Fuels and Lubricants Americas, Istvan Kapitany, greets driver of the No. 12 Team Penske Chevrolet, Will Power, during pre-race festivities on Sunday, October 6, 2013 at the Shell and Pennzoil Grand Prix of Houston. During the race weekend, Shell showcased its motorsports technical alliances to the racing community and consumers, highlighted by Pennzoil Ultra 0W-40 full synthetic motor oil, which was used on the track all weekend, and is the same oil consumers can purchase and use on the road.(Photo Credit: Pennzoil/Kinnon Marshall)

President of Shell Commercial Fuels and Lubricants Americas, Istvan Kapitany, greets driver of the No. 12 Team Penske Chevrolet, Will Power, during pre-race festivities on Sunday, October 6, 2013 at the Shell and Pennzoil Grand Prix of Houston. During the race weekend, Shell showcased its motorsports technical alliances to the racing community and consumers, highlighted by Pennzoil Ultra 0W-40 full synthetic motor oil, which was used on the track all weekend, and is the same oil consumers can purchase and use on the road.(Photo Credit: Pennzoil/Kinnon Marshall)

For the fifth year in a row, Shell Lubricants has been named the No. 1 global lubricants supplier. Contributing to the success at Shell is its emphasis on innovation and collaboration. This was apparent through Shell’s partnership with Penske Racing at the 2013 Shell Pennzoil Grand Prix of Houston earlier this month. Shell organized a trade media tour prior to the race that highlighted their partnerships and advanced technology. The event included a technology-hosted media dinner; a tour of a Penske-owned dealership, Spring Branch Honda; a behind the scenes tour of the Grand Prix race; and an executive media lunch featuring president of Shell Commercial Fuels and Lubricants Americas, Istvan Kapitany.

Shell scientists seek to create lasting lubricant combinations. These formulas provide optimal engine conditions and fuel efficiency that keep carefully designed engines running cleaner, longer. Consumer engines are being designed with racecar technology, thus heightening the need for better lubricants and fluids.

“The demand to provide higher performance and superior fuel efficiency is at its peak,” said Kapitany. “Consumers can purchase Pennzoil Ultra, the exact motor oil being poured into the IndyCars today and use it in their own cars.”

Kapitany commented on how Shell brands like Pennzoil and Quaker State can help a fast lube business.

“These brands are supported by teams of numerous scientists and have a longstanding reputation of quality. It is important for a quick lube whose success is driven by their quality of work to use an oil that is formulated with similar standards.”

According to Kapitany, operators can find cheaper motor oil, but they will not find one that protects the engine as well under extreme conditions that automobiles often undergo.

“Shell collaborates with business enterprises like Penske to stay on top of consumer needs and push the boundaries of lubrication science,” Kapitany said.

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Michigan Cracking Down on Substandard Lubes

According to an article from Lube Report, a Michigan agency recently issued a stop-use and stop-removal orders for motor oils and transmission fluids sold by City Petroleum of Dearborn and Star Petroleum of Detroit.

“The stop-use and stop-removal orders prohibit the sale, offering for sale, or use of motor oils or transmission fluids manufactured, packaged, and/or distributed by City Petroleum (doing business as City Star) and/or Star Petroleum,” the Michigan Department of Agriculture and Rural Development said in a Sept. 12 news release.

“These products should no longer be used, immediately be removed from store shelves or other product displays, and no longer be offered for sale. These products may cause damage to vehicle engines.”

The agency said that as part of an 11 month investigation, it discovered the motor oil and transmission fluids sold by the companies don’t contain the amount of product claimed. In addition, the agency noted that the motor oil doesn’t meet the viscosity labeled on the containers. For example, a container may say the product is an “SAE 5W30” motor oil, but doesn’t meet that viscosity or other specifications for a motor oil.

Click here for the full article, from Lube Report.

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New Leader at Heartland Automotive Services

We just received word that there has been a leadership shakeup at Heartland Automotive Services, the nation’s largest Jiffy Lube franchisee.

According, to a an article at, Brett Ponton, the company’s president and CEO, is leaving the Heartland Automotive and Jim Marcum has been appointed interim CEO. Ponton has served as president and CEO since 2009, and during his tenure the company has refreshed all of its locations, revitalized its marketing efforts and led the introduction of new services to the brand.

Marcum comes to Heartland Automotive with years of executive leadership and retail knowledge. Most recently Marcum served as president and CEO of Central Parking Corporation, and he previously served as CEO of Circuit City and Ultimate Electronics.

For the full story from, click here.

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